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Terms & Conditions

Rooms Koblar

1. Accuracy of Information

Rooms Koblar strives to keep all information on our website accurate and current; however, we cannot guarantee the absolute precision or comprehensiveness of every detail. Guests use our site and services at their own discretion.

2. Reservations & Booking Process

We offer two booking methods:

  • Inquiry form: You submit a request and we’ll respond with availability and rates—no reservation is guaranteed until confirmed.
  • Direct booking through our system: Enter your guest details and valid credit card for reservation. For non-refundable rates, full payment is charged immediately; for flexible bookings, payment is only made upon cancellation or late arrival.

Your booking is only confirmed once you accept our offer or complete the checkout process. A confirmation email will follow, and for non-refundable bookings, a payment receipt is included.

3. Cancellation & Prepayment

Our cancellation and prepayment policies depend on the selected room or rate. Flexible rates usually allow free cancellation up to a certain deadline; non-refundable rates are cheaper but final. Please read the specific terms carefully before booking. When booking directly, you’ll always see the applicable conditions. If your plans change, please contact us as soon as possible—we are happy to help where availability allows.

4. Booking Security & Payment Processing

We process payments securely via SSL encryption. We accept major cards (Visa, Mastercard, etc.), and certain rates may require card preauthorization or prepayment. If you opt for flexible rates, your card may only be charged in case of late cancellation or no-show. You must agree to our terms at the final booking step to confirm your reservation.

5. Pricing & Descriptions

All prices are in EUR and include VAT. While we strive for accuracy, prices and descriptions are subject to change without notice. Photos are indicative and may not fully represent the room or amenities. Check the live booking interface for the most accurate presentation.

6. Service Refusal

We reserve the right to cancel or refuse a booking if the provided card is invalid or misused. Any disputes must be resolved amicably; otherwise, they fall under the jurisdiction of the District Court in Koper.

7. Data Protection & Cookies

Your personal data is protected under GDPR and Slovenian law. We use SSL encryption for data in transit and store payment data securely. We collect site usage data via cookies to improve functionality; full details are in our Privacy Policy.

8. Legal Notice

Our booking terms serve as a binding agreement. By completing your reservation, you acknowledge these terms. Refunds are not possible in cash. Any legal disputes are subject to the District Court in Koper.

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